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My 45 minute appointment turned into a 3 hour appointment as well. It was disjointed with the sales person flipping through a notebook repeated in different directions trying to find a page he wanted to show. He provided a quote without measuring a single window and tried to impress me with inconsequential trivia. When I told him it was alot of money and I needed to think about it prior to signing a contract, he was visibly angered and told me if I did not sign that night the quote was off the table and I could deal with another person at... Read more

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Funny. I too met with a sales director from Homefix. After an 1.5 hrs, I told him we needed to conclude anything he needed so that he could email me the estimate. He wasn't happy, said consumers should expect to spend 3 hrs on a visit & he expected to write up the estimate in my home. In an effort to show that HCR responded to its customer needs, he wanted me to listen to one of his customer voice mails asking for repair of work they already performed. I wondered why their customers even had a problem to begin with. Also, I am not... Read more

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  • From mobile
  • HomeFix
  • Apr 01
  • #821546

This company advertised that they were hiring. My husband went in for an open interview. He worked for a few week. Once he realized the job wasn't a good fit for him, he chose to resign. The company is now refusing to pay him for the time he did work and sales leads he received. Add comment

I have experienced deceptive if not false advertising by the sales department. I originally had one estimate for a roof which I rejected due to it being too high. Subsequently, I was called by the sales department and asked if I was still looking. I said yes but I have an estimate of xxxx dollars and they said they would match it. They called me twice with same information and said the offer was only available within 24 hours and I had to schedule a meeting within 24 hours. I said only if u guarentee that your phone ice will match the amount I... Read more

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Show to door about 5 to 6 pm 12/3/15 only way to get contact info was to make tentative appt promised to call 12/4/15 # 8am should they show without calling then I know I was right to cancel @ 8pm 12/3/15 I did say I had no intention of entertaining a 2 hr indoctrination he assured 45 min. HOPE THEY CHECK THERE MESSAGES gotta wonder why a Company in business 25yrs is canvassing a townhouse developed mostly rentals Read more

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This is a review of their Sales tactics/ James Taylor who is supposedly a Regional Sales director who has a gmail acct instead of a company email. I was approached by two guys who promised me a 45 minute estimate appointment which will be valid for 1yr. What I got was an appointment that lasted for 3hrs with James Taylor telling me that I am not as smart as some of his high-class clients and that I bought too much house. The estimate at Retail was $46,000 but he gave me special deal. One time deal because I was privileged to meet with him... Read more

Was this review helpful? 3 2

They came out to give us a quote,the vice pres. Of the company and we made a deal for Windows siding and a roof and gutters with gutter guard ! They took forever to get started but we still added to our order with new doors also. The crews where very nice and did a decent job there were a few problems but we got through it all until the gutter job!!! They hung the gutters the way the old ones were and not the way we wanted,also with out the gutter-guard. We have called and they have sent out two different people a total of 4 times promising... Read more

Was this review helpful? 2 2

They are scammers, sold us Accu-Weld windows in Aug. 2008 all have failed and Homefix won't honor the warranty since Accu-Weld/Haddon are out of business. Accu-Weld file for bankruptcy in Feb. 2008, why was Homefix selling windows from a company already in bankruptcy? I have written to the company and they answered my letter but didn't answer my questions. They just said the economy has been bad and many companies are in trouble. It's out of their control. They said replacement glass is $200 per pane but they will cover the labor. No way!... Read more

Was this review helpful? 7 3

salesman turns up, starts off being very pushy with suggesting we need all windows in the house replaced, makes a big spiel about how great the company is etc and then offers a price on the back of a folded piece of paper - what a joke. we were lulled by the competitive quote, but then the ultimate test - whether they can manage permitting in our area came up - and they claimed no permits were required. after doing research we found that this was complete rubbish. we cancelled the order and then they started harassing us for about 2 days until... Read more

Was this review helpful? 7 1

i had hail damage to my vinyl siding and roof. Insurance gave legit claim. Homefix had their roofers come out and that was a great install, but the siding /gutters and downs and the half way plates that needed replacing between the two stories were horrible. Old siding was replaced first BUT not the gutters. When they finished the gutter and downs people showed up.....The new siding was NEVER placed behind the gutters so when the new gutters were installed, they leaked badly into the house causing me thousands of dollars worth of damage, which... Read more

Was this review helpful? 2 1
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